About Us
Being a hosting client can be embarrassing - you frequently need to cope with network outages and a dreadful and slow tech support service. To top it all off, you need to log at least in two interfaces so as to administer your domain names, billing transactions and your web site itself. When we started JualanHost, we aimed to alter all that.
A Novel Hosting Approach
The Control Panel is the part of the web hosting platform that the customers in fact see. And 90 percent of the web hosts out there employ one and the same Control Panel - cPanel. We, however, consider cPanel to be obsolete and difficult to use - it simply gets in the way of our work. This is why we took the decision to employ another hosting Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain and web site management possibilities, so you can manage everything from a single location. In addition, it has a drag-and-drop File Manager, so you won't need to resort to a 3rd-party FTP client. Our tests have shown that the Hepsia web hosting Control Panel works three times as fast as other Control Panels! We have also prepared a Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel functions.
A Reliable Hosting Service
Your site has to be accessible online. That is the reason why we lean on hyper-fast web hosting servers powered by the successful blend of Linux and Apache. We are also working with 4 state-of-the-art datacenter facilities where you can host your site. This permits us to offer a 99.9 percent uptime guarantee.
A Customer-Centric Modus Operandi
Last, but surely not least - we are there for you! We have Live Chat agents who are there to respond to all your pre-sale enquiries and to help you solve minor technological issues. We have a top-notch round-the-clock tech support service. We offer a one-hour support ticket response time guarantee, but in most situations our client care team members reply to support tickets in less than 20 minutes!